Personal Lines CSR
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Come join us at American Safeguard Insurance, one of the fastest growing and established agencies in Jonesboro, AR. We are looking for a Personal Lines Customer Service Representative (CSR). This position does require an Arkansas Property/Casualty License.
We pride ourselves on our core values and the people we employ. We offer above average industry pay, unlimited PTO, benefits, with a fun work atmosphere. This position does require you to be detail oriented, motivated, goal focused, and dedicated to being successful. While you do work independently, we have a responsibility as a team to rely on each other to complete our tasks in an efficient and timely manner.
- Excellent Customer Service Skills
- Time Management
- Effective Communicator
- Maintain producer’s Book of Business
- Work independently to educate, answer questions, inform, and resolve issues for coverages and modifications for clients.
- Accurately and efficiently navigate our agency management system.
- Process payments on an as needed basis for clients and request cancellations when necessary
- Coordinate client’s needs regarding issuance of binders, certificates, and evidence of property
- Provides exceptional customer service for accounts, which includes communication with and between customers, producers, and carriers.
- Develops a strong and positive client relationship by being the point of contact and maintaining an open line of communication.
- Verifies new and renewal policies for accuracy in rating, coverages, and any other relevant information.
- Interacts with coworkers/producers and clients with good communication skills, cooperation, and providing information to achieve the business goals of the agency.
Send resumes to: firstname.lastname@example.org. No phone calls, please.