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Customer Development Executive (GenSan)



Customer Service
Posted on Wednesday, February 7, 2024

Unilever is currently hiring for CUSTOMER DEVELOPMENT EXECUTIVE


Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

Our Customer Development Executive is responsible in making sure we provide the best solution to our food business partners such as chefs and food Operators through our best in class brands. As the makers of Knorr, Lady’s Choice, Best Foods, The Vegetarian Butcher and Carte d’or, we aim to collaborate and win with our operators as we engage in collaborative solution selling, Ideations, exploring creative recipes and profitability, therefore, growing both our businesses as we serve relevant dishes to our diners.


Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are Passion for food, has high Adversity quotient, strong business acumen and a believer of working collaboratively with customers such as chefs and food business owners then this role is just for you!


To generate sales of Unilever Food Solutions products and penetrate an assigned territory at a profit and in a manner, that ensures the long-term viability

To generate sales and achieved agreed target of Food Solution products, increase product penetration both in targeted existing and new customers and building excellent business relationships


• The achievement of the agreed Sales Budgets in terms of sales volume and or sales value.

Monitor pricing & ensure application of correct prices at point-of-sale Implement standard of UFS selling skill and chefmanship skill

• Plan the routing to maximize time spent at point-of-sale Check and act immediately on Out of Stock

• Check assortment and act on availability of our brands

• Ensure shelf space in line with planograms Introduce innovations within the set timeframe and maximize visibility Ensure qualitative in-store presence of our brands Negotiate local actions in line with company policies

• Sell in promotions and negotiate best available promo locations

• Implement the national key account agreements and report on the gaps per POS

• Targeting the right operator

• Able to identify size of opportunity of operator

• Creating and Sustaining Demand: introducing our products with operator through recipes & menu

• Growing the number of uses & applications of UFS products through chefmanship skill & help the operator to build a bigger repertoire of dishes

• Able to use marketing & merchandising support in line with operator needs

Experiences & Qualifications

• Bachelor’s/College Degree, Economics, Business studies/Administration/Management, Marketing, Commerce, HRM or equivalent

Has Culinary background, (this includes leading and managing running Kitchen operation, exposed in commissary activities and value chain )

• Is self Motivated, agile and Has passion for food

• High drive for learning and breakthrough thinking,

• Enjoys collaboration, creative work and winning with customers

• Must know how to drive and willing to do field work within the area

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.