Director-Clinical Operations

Director-Operations Clinical

Job Code: 21058

FLSA Status

Job Family: ADMIN SUPPORT

Job Description Title: Director-Clinical Operations

Job Summary

The Clinical Operations Director is responsible to provide oversight and leadership to various clinical departments and operations. Provides innovative leadership to maximize the entity’s contribution to overall organizational performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.

Job Responsibilities

• Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.
• Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.
• Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.
• Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.
• Prepare, submit and manage budget for assigned departments.
• Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.
• Monitor patient, employee, and provider satisfaction and implement plans for improvement.
• Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.
• Performs other duties as assigned.

Specifications

Experience

Description

Minimum Required: 3-5 years Supervisory/Management experience

Preferred/Desired: Preferably within clinic/healthcare setting

Education

Description

Minimum Required: Bachelor's degree

Preferred/Desired: Master's degree

Training

Description

Minimum Required

Preferred/Desired

Special Skills

Description

Minimum Required

Preferred/Desired

Licensure

Description

Minimum Required

Preferred/Desired

Reporting Relationships

Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

Reporting Relationships: Yes

Work Environment

Functional Demands

Label Short Description Full Description

Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart

Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)

Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)

Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating: Sedentary

Activity Level Throughout Workday

Physical Activity Requirements – Sitting: Frequent

Physical Activity Requirements – Standing: Occasional

Physical Activity Requirements – Walking: Frequent

Physical Activity Requirements - Climbing (e.g., stairs or ladders): Occasional

Physical Activity Requirements - Carry objects: Occasional

Physical Activity Requirements - Push/Pull: Occasional

Physical Activity Requirements – Twisting: Occasional

Physical Activity Requirements – Bending: Occasional

Physical Activity Requirements - Reaching Forward: Occasional

Physical Activity Requirements - Reaching Overhead: Occasional

Physical Activity Requirements - Squat/Kneel/Crawl: Occasional

Physical Activity Requirements - Wrist position deviation: Occasional

Physical Activity Requirements - Pinching/fine motor activities: Occasional

Physical Activity Requirements - Keyboard use/repetitive motion: Frequent

Physical Activity Requirements - Taste or smell: Not Anticipated

Physical Activity Requirements - Talk or hear: Continuous

Sensory Requirements

Color Discrimination: No

Near Vision: Accurate

Far Vision: Accurate

Depth Perception: Minimal

Hearing: Accurate

Environmental Requirements - Blood-Borne Pathogens: Not Anticipated

Environmental Requirements – Chemical: Not Anticipated

Environmental Requirements - Airborne Communicable Diseases: Anticipated

Environmental Requirements - Extreme Temperatures: Not Anticipated

Environmental Requirements – Radiation: Not Anticipated

Environmental Requirements - Uneven Surfaces or Elevations: Not Anticipated

Environmental Requirements - Extreme Noise Levels: Not Anticipated

Environmental Requirements - Dust/Particular Matter: Occasional

Environmental Requirements - Other