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Specialist-Physician Referral

NEA Baptist

NEA Baptist

Jonesboro, AR, USA
Posted on Apr 10, 2025
Apply now

Specialist-Physician Referral

Job ID: 30869
Job Category: Administrative Non Clinical Support
Work Schedule: Days
Department: BMG NEA Clinics
Facility: BMG NEA Clinics
Location: Jonesboro, AR

Overview

Specialist-Physician Referral

Job Code: 21382

FLSA Status

Job Family: ADMIN SUPPORT

Job Summary

To greet patients, obtain correct information and verify insurance. To secure referral information, medical reports and patient diagnostic test results. To check in and check out patients and schedule patient appointments. Collection of patients’ financial obligation for services rendered and scheduling of follow-up patient appointments. To pull charts for next day appointments and to make deposits for previous day’s activity.

Job Responsibilities

  • Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer.
  • Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff. Sort and distribute mail on a daily basis.
  • Pull charts for next day appointments and make new charts for new patients. File charts or patient information as needed and look for lost charts.
  • Enter data into GPMS database as needed.
  • Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc.
  • Complete forms for clinic and patients on an as needed basis.
  • Performs related responsibilities as required or assigned.

Specifications
Experience
Description Minimum Required Preferred/Desired

Education
Description Minimum Required Preferred/Desired
High School education helpful with on the job training and knowledge of front office protocols.

Training
Description Minimum Required Preferred/Desired

Special Skills
Description Minimum Required Preferred/Desired
The ability to make and file medical records in accordance to filing procedures. Ability to use copier, fax machine, printer, computer and telephone. The skills to meet and greet numerous patients on a daily basis.

Licensure
Description Minimum Required Preferred/Desired

Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
No

Work Environment
Functional Demands
Label Short Description Full Description
Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating
Light

Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Frequent

Physical Activity Requirements - Standing
Frequent

Physical Activity Requirements - Walking
Frequent

Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Occasional

Physical Activity Requirements - Carry objects
Frequent

Physical Activity Requirements - Push/Pull
Occasional

Physical Activity Requirements - Twisting
Frequent

Physical Activity Requirements - Bending
Frequent

Physical Activity Requirements - Reaching Forward
Frequent

Physical Activity Requirements - Reaching Overhead
Frequent

Physical Activity Requirements - Squat/Kneel/Crawl
Occasional

Physical Activity Requirements - Wrist position deviation
Occasional

Physical Activity Requirements - Pinching/fine motor activities
Occasional

Physical Activity Requirements - Keyboard use/repetitive motion
Frequent

Physical Activity Requirements - Taste or smell
Not Anticipated

Physical Activity Requirements - Talk or hear
Frequent

Sensory Requirements
Color Discrimination Near Vision Far Vision Depth Perception Hearing

Environmental Requirements - Blood-Borne Pathogens
Not Anticipated

Environmental Requirements - Chemical
Not Anticipated

Environmental Requirements - Airborne Communicable Diseases
Occasional

Environmental Requirements - Extreme Temperatures
Not Anticipated

Environmental Requirements - Radiation
Not Anticipated

Environmental Requirements - Uneven Surfaces or Elevations
Not Anticipated

Environmental Requirements - Extreme Noise Levels
Occasional

Environmental Requirements - Dust/Particular Matter
Not Anticipated

Environmental Requirements - Other
Not Anticipated

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