Director-Clinical Operations

Overview

Director-Operations Clinical

Job Code: 21058 FLSA Status
Job Family: ADMIN SUPPORT
Job Description Title: Director-Clinical Operations

Job Summary
The Clinical Operations Director is responsible to provide oversight and leadership to various clinical departments and operations. Provides innovative leadership to maximize the entity’s contribution to overall organizational performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.

Job Responsibilities
• Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.
• Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.
• Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.
• Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.
• Prepare, submit and manage budget for assigned departments.
• Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.
• Monitor patient, employee, and provider satisfaction and implement plans for improvement.
• Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.
• Performs other duties as assigned.

Specifications
Experience
Description Minimum Required Preferred/Desired
3-5 years Supervisory/Management experience Preferably within clinic/healthcare setting

Education
Description Minimum Required Preferred/Desired
Bachelor's degree Master's degree

Training
Description Minimum Required Preferred/Desired

Special Skills
Description Minimum Required Preferred/Desired

Licensure
Description Minimum Required Preferred/Desired

Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships
Yes

Work Environment
Functional Demands
Label Short Description Full Description
Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart
Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)
Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)
Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating
Sedentary

Activity Level Throughout Workday
Physical Activity Requirements - Sitting
Frequent

Physical Activity Requirements - Standing
Occasional

Physical Activity Requirements - Walking
Frequent

Physical Activity Requirements - Climbing (e.g., stairs or ladders)
Occasional

Physical Activity Requirements - Carry objects
Occasional

Physical Activity Requirements - Push/Pull
Occasional

Physical Activity Requirements - Twisting
Occasional

Physical Activity Requirements - Bending
Occasional

Physical Activity Requirements - Reaching Forward
Occasional

Physical Activity Requirements - Reaching Overhead
Occasional

Physical Activity Requirements - Squat/Kneel/Crawl
Occasional

Physical Activity Requirements - Wrist position deviation
Occasional

Physical Activity Requirements - Pinching/fine motor activities
Occasional

Physical Activity Requirements - Keyboard use/repetitive motion
Frequent

Physical Activity Requirements - Taste or smell
Not Anticipated

Physical Activity Requirements - Talk or hear
Continuous

Sensory Requirements
Color Discrimination Near Vision Far Vision Depth Perception Hearing
No Accurate Accurate Minimal Accurate

Environmental Requirements - Blood-Borne Pathogens
Not Anticipated

Environmental Requirements - Chemical
Not Anticipated

Environmental Requirements - Airborne Communicable Diseases
Anticipated

Environmental Requirements - Extreme Temperatures
Not Anticipated

Environmental Requirements - Radiation
Not Anticipated

Environmental Requirements - Uneven Surfaces or Elevations
Not Anticipated

Environmental Requirements - Extreme Noise Levels
Not Anticipated

Environmental Requirements - Dust/Particular Matter
Occasional

Environmental Requirements - Other