Job Description: The Sales Administration responsibilities include but are not restricted to the following.

Traveling to designated shows, Sales orders & quote entry. Communication with Key Customers and JK Sales Representatives.

Required Skills

• Good communication skills (verbal and written)
• PC skills
• System awareness
• Customer service experience
• Team Player (can work alone or in a group)
• Self-motivated and self-managed
• Willing to learn tanning equipment and the tanning industry.
• Follow policies and procedures.
• Willing to learn some key technical information.

Principal Responsibilities

• Take orders from incoming calls from sales representative and key account customers.
• Work closely with key account customers and sales representatives to 1) Increase sales 2) provide pertinent information to keep them updated (part numbers, changes on orders), and 3) process their orders in the most cost-efficient, timely manner.
• Follow through on orders to ensure that the customer is satisfied with the service provided.
• Work on monitoring and maintaining orders and quotes and helping to update sales forecasts.
• Make concerted effort to stay aware of current catalogs, websites and webinars provided.
• Participate in ongoing training in the following areas: sales training, phone etiquette, and some technical training on equipment.

Effective Time Management

• The specific tasks and duties as outlined in the current job description will be completed within the established time frames.

Ethical Standards of Profession

• Employees will be required to act in a manner that is in accordance with current ethical standards and promotes a positive public image for the organization and the profession. In addition, actions will be in accordance with the established legal aspects of professional standards and JK Products and Services policies and procedures.

Effective Communication

• Employees will respond to both internal and external customers by returning phone calls, checking e-mails, responding to requests, and working collaboratively with other departments. Communicate in a manner that is clear, concise and facilitates organizational goals. Communication will be accomplished in a timely manner and will ensure that all parties have a firm understanding of the message(s) being communicated.

Customer (client, internal, external) Satisfaction

• The employee recognizes customer satisfaction as a priority and has made ongoing efforts to assist both internal and external customers in a courteous and professional manner.

Cooperation and Collaboration

• The employee actively seeks out supervision, is an active part of the team and obtains the supervisor’s signature on appropriate documentation. The employee is respectful with internal and external professional colleagues and is not engaged in frequent conflicts with others.

Unscheduled Absences (Non-FMLA Time)

• Employees will be responsible for limiting the occurrence of unscheduled absences as outlined by the company’s standards and policies.

Compliance with Policy

• Employee has knowledge of and is in full compliance with all agency policies and procedures (Example: Employee Handbook and all operational and or departmental policies and procedures)

Physical Requirements:

• Prolonged periods sitting
• Repetitive movement of hands and wrists on keyboard
• Walking, standing, bending, lifting, reaching, kneeling, stooping, and stretching.
• Must be able to perform the essential functions of the job with or without reasonable accommodations.