Intake & Assessment Specialist

Arkansas State University-Newport

The Intake and Assessment Specialist is responsible for facilitating new and returning Adult Education program enrollment and assessments, including performing general office duties. This position is governed by state and federal laws and agency policy. Under the Adult Education Director's direct supervision, the paraprofessional assists adult learners in the Adult Education program. The paraprofessional provides administrative support to the Adult Education program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting adult learners using assessment delivery resources, including individual and group testing;
• Assisting the Director with recruitment activities and student activities;
• Conducting orientation and assessment of new students;
• Attending training activities required by the Department of Workforce Services, Division of Adult Education; and the local education agency (ASU-N)
• Assisting in the management of the National Reporting System record-keeping system
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Ability to demonstrate excellent written and verbal communication and math skills.
• Ability to utilize basic computer software to assist students
• Ability to work well in a fast-paced environment and help maintain a positive classroom climate
• Ability to meet deadlines for required reports
• Ability to communicate effectively with people from diverse backgrounds and to work effectively with fellow employees and with other agencies in the service delivery area.
• Knowledge of record keeping procedures
• Knowledge of work-related subject area

EDUCATION AND EXPERIENCE

The formal education equivalent of a high school diploma; plus one year of experience in a specialized or related area applicable to work performed, OR an Associate’s Degree can be substituted for one year of experience in a related area or applicable work wetting. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB-RELATED EDUCATION OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE

RESPONSIBILITY FOR FUNDS, PROPERTY, and EQUIPMENT
Maintain program provided furniture, fixtures, and technology as required

SUPERVISORY RESPONSIBILITIES
None

COMMUNICATION SKILLS

1. Ability to communicate both orally and in writing
2. Meet and greet incoming students
3. Answer and return calls
4. Administer Intake for incoming students
5. Schedule Testing to meet potential student’s needs
6. Distributes information to collaborating agencies
7. Aid Instructor when needed
8. Facilitate Intake for incoming students, proctor TABE Assessment, grade TABE Assessment
9. Enter LACES Data as required by State Mandate
10. Enter weekly attendance as required by State Mandate
11. Maintain student retention by making courtesy calls as needed
12. Maintain all student records by making folders and keeping all information available
13. Administer GED Ready and GED Test
14. Make sure all potential GED testers information has been sent to state for release
    
    

MATHEMATICAL SKILLS

· Knowledge of the principles and practices of mathematics and statistics

CRITICAL THINKING SKILLS

· Ability to conduct research and compile data into report form.

SUPERVISION RECEIVED

The Director will provide supervision when on site. Other times, this position will be supervised by a senior paraprofessional or faculty member.

PLANNING

· Ability to establish and maintain filing systems

DECISION MAKING

The Director of Adult Education will oversee program-related decision making to assist in decision making thought matrices. All Adult Education staff are encouraged to collaborate with their colleagues for brainstorming options for decision making. The Director will oversee all final decisions.

ANALYTICAL ABILITY / PROBLEM SOLVING

· Ability to analyze documents to determine compliance with rules, regulations, and procedures

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS).

· Ability to operate standard office equipment

CONTACT WITH OTHERS

· This position includes routine and ongoing communication with adult education enrollees and staff members

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

· This position includes the expectations that Division of Adult Education professional development requirements are met annually.

SOFTWARE SKILLS REQUIRED

· Microsoft Office

· Online Databases

TOOLS AND TECHNOLOGY

· Personal computer

PHYSICAL ACTIVITIES

Light Work: Exerting up to 20 pounds of force occasionally and a negligible amount of force frequently or regularly to lift, carry, push, pull or otherwise move objects, including the human body. This work involves walking, moving about on foot to accomplish tasks, particularly moving from one classroom to another. This work involves talking, expressing, or exchanging ideas through spoken words; those activities in which they must convey detailed or important spoken instructions to other workers accurately and quickly. This work involves hearing, receiving detailed information through oral communication, and making fine discriminations in sound.

ENVIRONMENTAL CONDITIONS

The instructor is subject to inside environmental conditions, protection from weather conditions but not temperature.